سياسة الخصوصية

Privacy Policy

Last updated: [Insert Date]

1. Introduction

Welcome to TAY Laboratories.
 This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website [Store URL], make a purchase, or interact with us in any way.

We are committed to protecting your privacy and ensuring compliance with applicable laws, including the Egyptian Personal Data Protection Law No. 151 of 2020 (PDPL) and international best practices such as the EU GDPR.

By using our website or providing your personal information, you consent to the practices described in this Privacy Policy.

 

 

2. Information We Collect

We may collect the following categories of information:

a. Personal Information

  • Name

  • Billing and shipping address

  • Phone number

  • Email address

  • Payment details (processed securely via Shopify or third-party payment providers)

  • Account login credentials (if you create an account)

b. Non-Personal Information

  • Browser type, device, and operating system

  • IP address and approximate geolocation

  • Pages visited, time spent, and referring URLs

  • Cookies and tracking data

c. Automatically Collected Data (via Shopify)

Our store is hosted on Shopify Inc. Shopify collects and stores certain information about visitors and customers in order to operate the service.
 For more information, see Shopify’s Privacy Policy: https://www.shopify.com/legal/privacy

 

 

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support and communicate order updates

  • Improve our website, products, and services

  • Send you marketing emails (only with your consent)

  • Detect and prevent fraud or security threats

  • Comply with legal obligations under Egyptian and international law

We will only use your data for the purposes for which it was collected, unless we reasonably consider another purpose compatible with the original one.

 

 

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contractual necessity: to fulfill your order and provide our services.

  • Legal obligation: to comply with Egyptian laws (e.g., tax, accounting).

  • Legitimate interest: to improve our service and protect against fraud.

  • Consent: for optional marketing and newsletters.

You may withdraw your consent for marketing at any time by clicking the “unsubscribe” link in our emails.

 

 

5. Sharing Your Information

We share your data only when necessary and only with trusted third parties, including:

  • Shopify, for hosting and payment processing

  • Payment gateways (e.g., Paymob, Fawry, Stripe, PayPal)

  • Shipping and logistics partners

  • Analytics and marketing tools (e.g., Google Analytics, Meta Pixel)

  • Legal or regulatory authorities, when required by law

We never sell or rent your personal data.

 

 

6. International Data Transfers

Your personal information may be transferred and processed outside Egypt (e.g., to Shopify servers in the U.S. or Canada).
 We ensure all such transfers comply with applicable data protection standards through contractual safeguards.

 

 

7. Data Retention

We retain your data only as long as necessary for the purposes described above, including for tax, accounting, or legal requirements.
 Once data is no longer needed, it will be securely deleted or anonymized.

 

 

8. Your Rights

Under Egyptian PDPL 2020 and relevant international regulations, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to certain processing activities (e.g., marketing)

  • Withdraw consent at any time

  • File a complaint with the Egyptian Personal Data Protection Center

To exercise your rights, contact us at taylaboratories@outlook.com.

 

 

9. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic.
 You can adjust your browser settings to block cookies; however, some website features may not function properly.

For more information, see Shopify’s cookie policy: https://www.shopify.com/legal/cookies

 

 

10. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • SSL encryption on all transactions

  • Secure servers and firewalls

  • Restricted access to personal data

However, no online system is completely secure, and you share data at your own risk.

 

 

11. Children’s Privacy

Our website is not intended for children under 16 years of age without parent consent.
 We do not knowingly collect personal data from minors. If we learn that data has been provided by a child without parental consent, we will delete it promptly. This will be upon receiving mail from the parent.

 

 

12. Third-Party Links

Our website may contain links to external websites (e.g., social media, partners).
 We are not responsible for the content or privacy practices of those sites. Please review their privacy policies separately.

 

 

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or the law.
 The latest version will always be available on this page, with the updated date shown above.

 

 

14. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: taylaboratories@outlook.com
 📞 Phone: +20 15 00894545

 

 

15. Consent

By using our website, you consent to our collection and use of your personal data in accordance with this Privacy Policy.

 

 

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