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Returns and Refunds Policy

In TAY LABORATORIES we provide authentic products and our ethics policy is to keep the customers highly satisfied , Returns and Refund policies are hereunder. if you have any problem with any order , you are kindly requested to send an e-mail to : taylaboratories@outlook.com or WhatsApp +20 15 00894545 and we will contact you within 24 hours to solve your problem.

1-Returns Policy

If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned or exchanged commonly within 14 days of the purchase date of the product, with purchase receipt. and if the product is unused.

A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

The product was purchased in the last 14 days

The product isn't used or damaged

You have the receipt or proof of purchase

Any Product that doesn't meet these criteria will not be considered for return.

The refund will be done through the same payment method.

Service and delivery fees cannot be refunded after the service has been provided.

for any help please contact us by mail:taylaboratories@outlook.com or WhatsApp +20 15 00894545

2-Shipping charges for returns

Shipping charges incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping in case of return.

3-Damaged items

If you received a damaged product, please notify us immediately for assistance at mail:taylaboratories@outlook.com or WhatsApp +20 15 00894545